Terms & Conditions
Customer Care
Thank you for choosing Dream Nu for your children's clothing needs!
Please note your use of this website is subject to your compliance with the terms and conditions outlined below. By accessing or using this website, you are agreeing to be bound by these terms & conditions:
Dream Nu Australia does not guarantee that the information contained on this website is current, complete, or without errors. You rely on the material on this website at your own risk. Although we try our best to display items and colours as accurately as possible, Dream Nu cannot guarantee that your screened device will accurately display the colours of the products.
At Dream Nu, we strive to provide high-quality sustainable children's consignment clothing at an affordable price. We are committed to ensuring our customers are satisfied with their purchases, and we welcome any feedback or queries you may have. Our customer care team is available to assist you with any questions you may have about our products or services. Please don't hesitate to contact us.
For those consigning with us, there is a minimum of 5 quality items required to receive free bag request shipping.
We are proud to offer a hassle-free return policy. If for any reason you are not satisfied with your purchase, we will gladly accept returns within 30 days of purchase. Please note that items must be in their original condition along with tags. Please review our Returns and Shipping Policy for further information
Thank you for choosing Dream Nu for your children's clothing needs!
Privacy & Safety
At Dream Nu, the privacy and safety of our customers is our top priority. We collect and store personal information only for the purpose of fulfilling orders and providing a personalized shopping experience. We do not share or sell any personal information with third parties.
We use industry-standard security measures to protect your personal information, including encryption and secure socket layer (SSL) technology. Our payment processing partners are also PCI compliant, ensuring that your payment information is secure.
If you have any questions or concerns about our privacy and safety policy, please contact us.
Consignment T&C and Inquiries
Dream Nu is always seeking high-quality children's clothing for our inventory. If you have gently-used children's clothing that you would like to consign with us, please contact us to learn more about our consignment process.
We are committed to sustainability, and we believe that consignment is a great way to reduce waste and help the environment. Thank you for considering Dream Nu for your consignment needs!
For those consigning with us, there is a minimum of 5 quality items required to receive free bag request shipping.
Dream Nu Pty Lmd does not accept all items for consignment. If you are sending an item that you are not sure about, please refer to our Acceptable Brands and Items. If you do not see your brand, please email us at admin@dreamnu.com.au to see if it is an acceptable brand. If you would still prefer to have unaccepted clothing sent back to you, please contact us and know that the customer is responsible for the return postage. Unaccepted clothing and items in addition to items not sold online during the allotted time will be sent to one of our chosen charities.
At Dream Nu, we strive to provide high-quality sustainable children's consignment clothing at an affordable price. We are committed to ensuring our customers are satisfied with their purchases, and we welcome any feedback or queries you may have. Our customer care team is available to assist you with any questions you may have about our products or services. Please don't hesitate to contact us.
We are proud to offer a hassle-free return policy. If for any reason you are not satisfied with your purchase, we will gladly accept returns within 30 days of purchase. Please refer to our Shipping and Returns Policy for more information
We accept Paypal, Visa, Mastercard and American Express. Customer account balances due can be accessed via paypal.
For any questions, comments or concerns, please feel free to contact us:
Dream Nu
PO Box 3097
Loganholme QLD 4129